SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

Once your order is in processing it will likely be shipped that day. A shipping confirmation will be emailed to you accompanied by a track and trace number if applicable. The email will outline typical shipping times and how to contact us if you have any questions.

We can ship to your home address or your work if you prefer. The shipping charge is flat at $30. Registered airmail is the preferred shipping method as it is more secure and less likely to be stolen or lost. It does require a signature on delivery.

If you are not available at the time of delivery a notice will be left to advise of the attempted delivery and how to contact the post office to arrange a redelivery or at which post office it is to be stored for collection. They will hold them there for 4 weeks before they are returned to us.

How long will delivery take?

The delivery time for receiving your medicine is approximately 10 to 15 days. Please, take into account that due to some technical circumstances the delivery time may take 30 days maximum.

One of the reasons is that the delivery has to pass a custom control, which can be prolonged especially because of the large number of packages, customs protocols, or changed flight schedules.

What exactly happens after ordering?

Once you place an order, you will receive an email for order confirmation with Payment Instructions. Once your payment is received, we will send you a second email confirming your order is now in processing.

In case we are not able to fulfill your order for some reason or there is a payment problem, then we will contact you.

Do I receive an invoice for my order?

Once you place an order, you will receive an email for order confirmation with Payment Instructions. Once your payment received, we will send you a second email confirming your order is now in processing.

In case we are not able to fulfill your order for some reason or there is a payment problem, then we will contact you

One of the reasons why you do not receive an email notification may be an invalid email address you entered when registering or creating an order. If you have registered with an incorrect email address you will have to repeat the registration process.

What is a minimum expiry date of medicine that I can get?

The minimum expiry date of delivered medicine won’t be less than 6 months which is in accordance with our standards and working policy. If you need medicine with a better or longer expiry date, you can specify this requirement by contacting our customer service.

PAYMENT INFORMATION

What is wishlist?

  • Saves favorite items without adding them to your cart.

  • Tracks price changes or restocks (some platforms notify you).

  • Helps organize future purchases.

  • Shares gift ideas with friends or family

  • Makes it easier to compare products before buying.

  • Keeps track of what you like without the pressure to buy immediately.

  • Can help you budget or wait for sales.

What should I do if I receive a damaged or wrong product?

1. Check the Return/Refund Policy

  • Go to the store’s website or app and look for their returns, refunds, or customer service section.

  • Some stores have strict time limits (e.g., 7–30 days from delivery).

2. Take Photos

  • Take clear pictures of:

    • The damaged or incorrect item.

    • Packaging (especially if it’s visibly damaged).

    • Any labels or barcodes.

3. Contact Customer Service

  • Use email, chat, or the support form.

  • Provide:

    • Order number

    • Description of the issue

    • Photos as proof

Can I change or cancel my order?

🛑 Order Cancellation Policy Overview

  • ✅ You can cancel the order if it has not been dispatched yet.

    • In this case:

      • You’ll receive a refund.

      • A cancellation fee will be deducted.

  • ❌ You cannot cancel once the order has been processed or shipped.

    • This may happen within 12 hours of placing the order.

    • After this point, the order is considered final.

How To Save More Money On Medslike?

Enjoy multiple discounts and exclusive offers when you shop through the Medslike Portal — making your purchases more affordable than ever.

Your package, delivered safely and securely.

We follow strict safety protocols to ensure every delivery arrives smoothly and in perfect condition.

Make a Payment

Please complete your payment below to finalize your order. We accept all major credit and debit cards Or USA Bank Transfer. Your payment information is encrypted and processed safely through our trusted gateway.